Privacy Policy

Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It applies to all services provided, including Lactation Consulting, Postnatal Doula Support, Infant Sleep Coaching, and Developmental Baby Massage Education.

We are committed to handling personal data lawfully, fairly, transparently, and with respect for your privacy.

Data Controller

For the purposes of data protection law, the data controller is:

Hazel Meyer

breastfeedingunlimited@gmail.com 07970 745 485

ICO Registration Number:  ZA389096

Personal Data We Collect

We may collect and process the following categories of personal data:

Parent/Guardian Information

• Names,   addresses, email addresses, phone numbers
• Emergency   contact details
• 
  

Infant Information

• Name,   date of birth
• Feeding,   sleep, and developmental and health information

Health and Special Category Data

• Relevant      health, birth, and feeding history
• Allergies      or medical considerations disclosed by you
• 
  

Administrative Information

• Intake      forms, session notes, care plans
• Appointment      records and communications
• Invoicing      and payment records

We only collect data that is necessary to provide safe, appropriate, and effective services.

Lawful Basis for Processing

Under UK GDPR, we process personal data under the following lawful bases:

• Contract     – to deliver services you have requested
• Consent     – particularly for special category (health) data
• Legal      obligation – where record-keeping is required
• Legitimate      interests – to manage our business and services appropriately

You may withdraw consent at any time where consent is the lawful basis.

How We Use Your Data

Your personal data is used to:

• Provide      tailored lactation, postnatal, sleep, and infant development support
• Ensure      continuity and safety of care
• Communicate      regarding appointments, services, and follow-up
• Maintain      accurate professional and business records
• Meet      insurance, regulatory, and legal requirements
• 
  

Sharing Your Data

We do not sell or share your data with third parties for marketing purposes.

Your data may be shared only:

• With      your explicit consent
• Where      required by law
• If      there is a serious concern for the safety of a parent or infant
• With      other professionals involved in your care, with your permission
• 
  

Data Storage and Security

We take appropriate technical and organisational measures to safeguard your data, including:

• Secure,      password-protected digital systems
• Restricted      access on a need-to-know basis

Data is retained only for as long as necessary in line with professional, insurance, and legal guidance. 

Your Rights Under UK GDPR

You have the right to:

• Access      your personal data
• Request      correction of inaccurate or incomplete data
• Request      erasure of your data (where applicable)
• Restrict      or object to processing
• Request      data portability
• Withdraw      consent at any time
• Lodge      a complaint with the Information Commissioner’s Office (ICO)

Cookies and Website Data

If applicable, our website may use cookies or analytics tools to improve functionality. A separate Cookie Policy will apply where required.

Electronic Communication

Please be aware that email and messaging services carry inherent privacy risks. By communicating electronically, you acknowledge and accept these risks.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in services or legal requirements. The most current version will always be available on our website and as part of client onboarding.

Contact

For privacy enquiries or to exercise your data protection rights, please contact:

Hazel Meyer 

Email: breastfeedingunlimited@gmail.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.